Casula Mall is closely monitoring COVID-19 and the advice of state and national health authorities in relation to infectious diseases.
Update Thursday 6 May 2021
The NSW Government have announced that effective from midday Thursday 6 May 2021 (enforceable from 5pm) and until 12.01am Monday 10 May masks will be mandatory in all public indoor venues, including shopping centres. We want to thank our customers for cooperating and helping to stop the spread of COVID-19.
We continue to remain diligent in our cleaning processes and continue to focus on key areas such as hard surfaces and bathrooms. Additionally, our hand sanitisers remain at all entrances for customers and retailers to utilise. We’ve also increased signage and additional security to ensure physical distancing, the wearing of masks and other government measures continue to be observed by everyone.
We encourage you to monitor and follow NSW Government advice. To ensure you receive the latest information, alerts and answers to frequently asked questions please visit www.health.nsw.gov.au/
Face Masks - Update Saturday 2nd January 2021
In line with direction from the NSW Government, you must always wear a face mask that covers your mouth and nose whilst inside the shopping centre. This applies to all visitors over the age of 12 years old.
The health and safety of everyone visiting and working at our centres is our primary focus, as we continue to create a safe and welcoming experience.
We will continue to support our community, customers and retailers whilst we collectively navigate through this difficult time. We encourage everyone to stay safe and support each other.
We encourage our retailers and customers to monitor and follow NSW Government advice to ensure you receive the latest information, alerts and answers to frequently asked questions. For further information about face masks and other restrictions please visit the following Government website - https://www.nsw.gov.au/covid-19
Update Sunday 27th December
Casula Mall has been advised that a customer visited the centre on Thursday 24th December between 6.30pm till 8.00pm whilst infectious with COVID-19.
Staff and customers who were in the following locations should get tested immediately and isolate until they receive a negative result:
•Priceline Pharmacy, Casula Mall, on Thursday 24 December between 6.30pm-7pm
•Coles, Casula Mall on Thursday 24 December between 7pm-7.30pm
•Radio Bombay Restaurant, Casula Mall on Thursday 24 December, 7.30pm-7.50pm
Staff and customers who were working or visiting any other part of Casula Mall during 6:30pm-8pm on Thursday 24th December are classed as casual contacts and should monitor for symptoms and if they appear, get tested immediately and isolate until a negative result is received.
There are more than 350 COVID-19 testing locations across NSW, many of which are open seven days a week. To find your nearest clinic visit, visit https://www.nsw.gov.au/.../how-to-protect.../clinics or contact your GP.
The health and safety of everyone who visits Casula Mall is our primary focus and we continue to conduct high rotation cleaning of frequently touched surfaces throughout the day and night.
We will continue to monitor this situation and if there is any change in advice, we will notify our valued tenants and customers as soon as possible.
We encourage you to monitor Public Health Department advice to ensure you receive the latest information, alerts and answers to frequently asked questions.
For further information please visit: https://www.health.nsw.gov.au/.../covi.../Pages/default.aspx
Casula Mall has remained open throughout this period to provide essential services to the community and while the health and safety of everyone who visits the centre remains our priority, we are pleased to see many retailers open. Please view our stores for a full list of retailers trading.
We are working hard to ensure a visit to Casula Mall remains a safe and welcoming experience. We have remained diligent in our cleaning processes and through our service providers, we have placed additional focus on key areas such as hard surfaces, food courts and bathrooms and all AMP Capital managed assets have facilities in place to support our customers and tenants to practise good hygiene, such as hand sanitisers. We’ve also increased signage and security to ensure physical distancing and other government measures continue to be observed by everyone.
Our stores have signs at entry points to instruct customers not to enter if they are unwell or have COVID19 symptoms. Each business has the right to refuse service and must insist that anyone with these symptoms leaves the premises. Where practically possible, retailers have set up separate exit and entry points to minimise contact.
The NSW Government recently announced updates to managing contact tracing and have introduced mandatory digital check in requirements for some businesses from Monday 23rd November. The mandatory digital check in registrations will help keep NSW communities COVID Safe. For customers entering venues without a mobile phone, venues are asked to record their details and time of entry on another device. Venues must manually collect contact details in instances where electronic forms can not be accessed, including during internet outages. We appreciate your cooperation when visiting retailers who require you to check-in.
The food court is open, with tables 1.5 metres apart and physical distancing practises still apply.
We can all help slow the spread of COVID-19 in Australia. To protect others and when visiting the centre you must:
We will continue to monitor this issue and if there is any change in advice, we will notify our valued retailers and customers as appropriate.
Due to the recently announced “Road to Recovery” by the Australian Government, and the recommended staged approach, AMP Capital has developed a COVIDSafe Policy, in line with the Safework Australia guidelines. For more information on the policy visit this link.
We encourage our tenants and customers to monitor Public Health Department advice to ensure you receive the latest information, alerts and answers to frequently asked questions. For the most up-to-date information, please visit: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert